Indwe risk services ****

2024 is my 2022. I was involved in an accident April 2022. I reported the accident immediately to no assist by Indwe. I eventually reported to SAPS. The next day,they(Indwe) called and blah blah blah. The car was towed to a panelbeater. My car was at the panelbeater for more than a week without receiving any communication from Indwe.

I called the panelbeater to get an update on the repair. I was told Indwe is yet to authorize the repair. I went back and forth with Indwe as I could only get a courteousy car for 30 days. The person who was dealing with my claim was apparently on leave.

I ended up incurring additional rental cost due to Indwe. Upon completion of the repairs, I requested them to send an assessor to check whether or not the car is fine. That never happened. My car was delivered with defects that when I queried,not Indwe nor the panelbeater could answer.

I am experiencing difficulty with the same repairs done,to an extend that lights and bumpers are falling off.

I reported the matter to Indwe on the 14 Feb 2024. To date, every time when I FOLLOW UP,I get to be told many stories. Stories ranging from we are under staffed, the person working on your claim is on leave,we will escalate to management!

BUT EVERY MONTH,MY ACCOUNT IS DEBITED WITHOUT FAILURE OR PAUSE. WHEN IT IS TIME TO HAVE PEACE OF MIND FOR WHAT I AM PAYING FOR,INDWE IS PLAYING TIKTOK AND COCOMELON ON ME.