AH
Ann H
1 reviews | Active since Dec 2011
23 Jan 2020, 16:30
Indwe Risk no longer the Professional Company they were.
From my experience, the only time John Jafta "gets back to you" is when he wishes to renew a policy. I am still waiting for a response on an e mail sent to him on 07 January this year 2020. As far as Indwe Risk itself is concerned, I believe I am getting the run around (almost 3 weeks since my first mail to claims dept) on a minor insurance claim to have my vehicle repaired. I have to fight, to nag, call and mail, and even then they are reluctant to respond. beside the excuse that "we have been very busy". They were very good Insurance Broker, but it doesn't appear to be so any more. Service has very poor and unprofessional.
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Replies (1)Indwe Risk Services's replyOfficial
24 Jan 2020, 07:26We hereby acknowledge receipt of your complaint.
We apologize for the poor service you experienced from our Indwe Office.
This is not our standard business practice.
Someone will be touch shortly.
Regards
Indwe Risk Services
We apologize for the poor service you experienced from our Indwe Office.
This is not our standard business practice.
Someone will be touch shortly.
Regards
Indwe Risk Services
Indwe Risk Services's reply24 Jan 2020, 07:26
Official
We hereby acknowledge receipt of your complaint.
We apologize for the poor service you experienced from our Indwe Office.
This is not our standard business practice.
Someone will be touch shortly.
Regards
Indwe Risk Services
We apologize for the poor service you experienced from our Indwe Office.
This is not our standard business practice.
Someone will be touch shortly.
Regards
Indwe Risk Services
