Indwe pays R6000 into wrong bank account!

I need to express how frustrating it has been to deal with Indwe over the last week and how *********** and unhelpful they have been is responding to my claim issue. This started with me being involved in a serious bike accident resulting in it being written off in Jan. Aside from the fact that this was such a traumatic event , this situation has only gone from bad to worse with regards to the claim. Indwe being the primary guilty party. After the accident, Indwe was notified and I was told that the bike claim would be settled directly with Standard Bank who I had the finance through and this would be offset against my debt review amount that I pay monthly. 2 months ago I was contacted by my debit counselor who advised that the claim for my bike had not been settled which had resulted in me having paid an additional R5900 from Jan. A refund was due from Indwe which was then paid into an account (not mine) which is under debt review even after I sent Indwe the correct details to make the payment to. Indwe refuses to take responsibility for their error and I am now almost R6000 out of pocket! Never use Indwe Risk Services for insurance!