PE
Peter E

1 reviews | Active since Jul 2010

05 Sept 2023, 12:24

Indwe about to lose a very loyal and lognstanding client

I have been a loyal client of Indwe for a very long time and I don't think I have ever claimed for a break-in, as I take extreme care to protect and secure my property.

The fact that the insurer is now putting into question my honestly and integrity by saying that I cannot prove ownership of a ****** item that I am claiming for is not only disappointing, it is totally insulting and upsetting. And whats more, this is now being used as a delaying tactic by the insurer to avoid resolving my building claim, which has been going on for more than 6 weeks now.

This gives me the impression that all is not well with the insurer and that I should perhaps seriously look at moving to a more reputable insurer...!

0
Replies (2)
PE
Peter E's update15 Sept 2023, 11:28
Reviewer Update
UPDATE: Indwe has since got back to me and clarified the issue of proof of ownership. They have also processed and resolved both my claims. Thanks Indwe!
Indwe Risk Services
Indwe Risk Services's reply15 Sept 2023, 11:51
Official
Good day

Thank you very much for the response and for letting us know that the matter has been resolved.

Regards
Indwe Risk Services