GEYSER ABOUT TO BURST

Good Day<br> I have report the geyser which are leaking on the 21 Mart at 10:20 for the first time. The lady Sandra told me that they will send Pieter of CKA Enterprises to assess he let them know that the geyser have to be replaced. Indiwe sent me a sms stating that the claim is processed and the geyser will be replaced. <br> After 12 phone calls and 8 sms from Indiwe we're still waiting for a new geyser to be replaced. I already received a sms saying that the claim is loge with claim no CL***. SMS confirmed that they will replace a geyser. Every time I call the lady is not available and a whole different story about the claim all over again. This is the worst service I ever had with a company, sad to say that my insurance is with them now for 40+ years. We're hoping that you will be helping us with this mess.