FE
Fransch E
1 reviews | Active since May 2014
13 Feb 2016, 10:02
Failure to respond to calls / web page request
On Friday 12 February 2016 I called Indwe Risk with a view to review my policy. I made a few calls after being cut off and gave all my details (policy number etc) for a consultant to call back when I got though. I waited in vain for the promised call and completed the \request to review policy\" on their web page as well.<br> As per current time and date I have not received any response whatsoever and one fails to see any logic in calling them again or completing the \"contact us\" tab on their website for a response.<br> Surely not good communication from Indwe Risk Services.<br> Frans Engelbrecht"
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Replies (1)Indwe Risk Services's replyOfficial
15 Feb 2016, 06:47Hello Fransch,
We hereby acknowledge receipt of your complaint.
We will forward to the relevant branch to contact you.
Apologies that they did not call you back.
Thank you
Julie-Ann van Niekerk
Indwe Risk Services
***
We hereby acknowledge receipt of your complaint.
We will forward to the relevant branch to contact you.
Apologies that they did not call you back.
Thank you
Julie-Ann van Niekerk
Indwe Risk Services
***
Indwe Risk Services's reply15 Feb 2016, 06:47
Official
Hello Fransch,
We hereby acknowledge receipt of your complaint.
We will forward to the relevant branch to contact you.
Apologies that they did not call you back.
Thank you
Julie-Ann van Niekerk
Indwe Risk Services
***
We hereby acknowledge receipt of your complaint.
We will forward to the relevant branch to contact you.
Apologies that they did not call you back.
Thank you
Julie-Ann van Niekerk
Indwe Risk Services
***
