Excellent service: Lizelle and Indwe Risk Services

On Friday 2016/02/26 11:18 AM I reported a motor insurance claim by e-mail to Ms Lizelle Jansen van Rensburg at the Port Elizabeth branch. When I downloaded e-mails again at 12:14 PM I was pleasantly surprised to receive an email from the latter containing the relevant claim forms. That was less than an hour later. I returned the completed claim forms by e-mail on Tue 2016/03/01 08:51. The next time that I downloaded e-mails again was on Wed 2016/03/02 11:06 and there it was: an e-mail confirming registration of my claim with claim numbers: CL*** en CL***. On Monday morning 2016/03/07- 09:04 I received a call from the repairer inquiring as to when I will be bringing the vehicle in for the necessary repairs to be done. When I later downloaded email I received confirmation by Lizelle that my claim had been approved. I had had some doubt in my mind whether part of the claim would be recognized as I myself was responsible for the damage caused to the paint work on my vehicle in my effort to remove tar which had been splattered over the bonnet of my car by another vehicle driving in front of me on the N2 during construction to the road. Thank you Lizelle and Indwe.