Don't risk Indwe.

I lodged a claim for my vehicle which was ruined in the BWHO riots in Saldanha on 14 March. The customer service that I've had from Indwe is absolutely pathetic. After more than 3 weeks I am not only still without transport, I am also still without assistance and information about when what will happen. After painstakingly drawing bits of information out of the "Service Advisor" on my case, a couple of emails to a Service Consultant - which were ignored - and 2 complaints on their "Compliments & Complaints" section on their website, I am still in the dark. And this time it is not Eskom's fault. Seems like Indwe have joined the likes of Eskom, Telkom, the post office, home affairs ect where it comes to customer services. I have been with them for a couple of decades and have always received good service. But something has gone seriously wrong there and I am definitely not wasting any more money on them.