CLAIM IGNORED!

I had an accident on late in December and my car was repaired in January. However, the panel beaters informed me the battery was faulty and they only realized after the repairs. They couldn't replaced the battery until the insurance authorized for them to do so. This was mid January. I was told to take my car so long as the major dents were repaired. I have been struggling to get Indwe to authorize this since January. I don't understand what the problem is as the battery was damaged during the accident. I have to use my airtime to call them daily and they FAIL to give me answers.<br> <br> I am a female driver and can't risk getting stuck in the middle of nowhere. But clearly that's where I'm headed as the battery is getting worse by the day. One of these days the car won't start as I'm already struggling to start it.<br> <br> What's the problem Indwe?