ED
Edward D
1 reviews | Active since Mar 2009
07 Jul 2015, 22:51
Bad attitude and service towards clients
Without any consultation my premium went up 15 %, they decided I was probably \under-insured".Asking for an explanation or maybe adjustment by email was ignored"
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Replies (1)
Indwe Risk Services's replyOfficial
08 Jul 2015, 08:08Hello eddyleo,
I would hereby like to acknowledge receipt of your complaint. Please accept my sincerest apologies for the lack of feedback.
I will take this matter up with the branch manager and request that you receive urgent feedback to confirm that your request has been attended to.
I trust you find this in order. Please feel free to contact me if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
***
I would hereby like to acknowledge receipt of your complaint. Please accept my sincerest apologies for the lack of feedback.
I will take this matter up with the branch manager and request that you receive urgent feedback to confirm that your request has been attended to.
I trust you find this in order. Please feel free to contact me if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
***
Indwe Risk Services's reply08 Jul 2015, 08:08
Official
Hello eddyleo,
I would hereby like to acknowledge receipt of your complaint. Please accept my sincerest apologies for the lack of feedback.
I will take this matter up with the branch manager and request that you receive urgent feedback to confirm that your request has been attended to.
I trust you find this in order. Please feel free to contact me if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
***
I would hereby like to acknowledge receipt of your complaint. Please accept my sincerest apologies for the lack of feedback.
I will take this matter up with the branch manager and request that you receive urgent feedback to confirm that your request has been attended to.
I trust you find this in order. Please feel free to contact me if you have any further questions.
Kind regards
Nicky Janse van Rensburg
Indwe Risk - Care Line department
***