Very poor service

On the 15th of August 2024 I used Indrive and deposited R150 into their bank account because I wanted to use the funds for my personal rides so when I realized that I was not supposed to do that then I sent several communication to them via email (***), their customer support (https://indrive.com/en-in/contacts/support) and I also chat with several agents on their app and I even sent them a refund form together with proof of payment but even today I haven't received my money. The sad part is that they make me speak to robots because you will inform them what is your problem but they will still ask you how can I assist you. Their service is very poor, they even blocked my account and their app is also not user friendly and I don't think they will pay me back my money so I do not recommend it to anyone