TERRIBLE TREATENT BY INDRIVER

Driver: Gabriel Car: Gray Volkswagen Polo, CA984_894 TERRIBLE TERRIBLE TREATMENT. I am extremely appalled at the mistreatment we receive from a driver on this app. He was supposed to pick us up at Tygervalley shopping centre and when he came he was in such a rush. We were out of breath trying to get to him. The minute we got there he was in the car, refused to help us put in our groceries, we had to ask him twice to help us. We even tried making conversation in the car but he was so indifferent. We got to campus and he continued rushing us, telling us he has been waiting on us and he **** to the customer care people saying he waited for us for 20 min when it was indeed just 3min. When we got there he rushed us and he quickly drove off after trying to charge us R10 extra. Then we realised we forgot our food in the car. When we called him, he was very rude and told us to request and come get the food ourselves. He was adamant that he would not come back. We tried to plead our case, we even reported him and that is when he **** and said he waited for 20 minutes. We waited and waited and are still waiting. We were told that action has been taken against him and he will not be able to access the app until he brings back our food and we have been waiting for half an hour now. He is still not available. He treated us really badly and affected by taking our food because now we are hungry and it will be difficult to study. This experience was really traumatic and we are in absolute horror and disbelief.