Indriver Hires ******* for drivers and supports them

We took a ride and I mistakenly forgot my Purse In the car. The driver told me outright that if I want my purse back there may be things missing. I told him there’s important things including my learners and ID and I have a driving test soon. The driver returned the purse with R900 missing and charged me an additional R100 to bring back my purse. I contacted inDriver and they simply said the driver said he got the purse from another client. Which I highly doubt because I called the driver in the evening and he sounded asleep. I don’t think Indriver even checked that he had a ride after me. They said I must go to the police. Without confirming that the driver really did have a ride after me. They also did not address the driver charging me an additional R100 to bring back the purse and they only responded today because I cc’d consumer complaints in the email.they have offered no assistance with the investigation and want me to go everywhere to sort it out when I have been a victim of one of their drivers