InDriver has so much negligence they cannot help their customers!

InDrive support is the worst I contacted them at 5pm asking for a cellphone number of the driver that I had used and they rep**** at 7pm and they instantly closed the chat after 5mins .I had mistakenly paid the driver R1500 💔💔💔😭and I have all his details from the app the only thing I needed was the cell number so I can call the person. There is so much negligence with this company there is no assistance at all ,I’m here thinking what if the worst had happened because there’s a lot of GBV going around SA do they still act like this?? No this is wrong it’s written on the app that they have a 24hr support system but no one could help me find the driver .I waited at least for today but there’s absolutely no response from them ,I’ve heard so much about inDriver and them having the poorest service but I got to experience that !!!Hopefully this would lend on the right eyes !💔💔💔💔💔💔💔😭