IN DRIVE DRIVER ****MED ME R75 CHANGE- SUPPORT SERVICES DID NOTHING

On the 14th of February 2025, I took a ride to work through in-drive. The fair was R25. The driver did not have change for a R100 because I was rushing to a meeting at work, he requested to drop me off at work then go look for change around the corner at the taxi rank. He took my number I took his. At around 11 o'clock he called and said he had to rush to another client and will drop off the change later. I had no problem because I was still at work. In the evening seeing that he did not show up I called to remind him, he promised to bring it over the next day. Since then it was promises after the next. At some point he was not taking my calls, I opted to send him smses and whatsapp message. I reported the matter to the support personnel at in-drive who were also not helpful and never held the driver accountable. I still can't believe what happened.