Goodbye inDrive – You've Lost a Customer

My experience with inDrive has been nothing but frustrating.

Within two weeks, I had three bookings where drivers accepted my requests but never showed up. The first refund was eventually processed, so I thought it was an isolated incident. Then it happened twice again in a single day.

Support told me to wait 15 days for my refund. Today is day 17, and I am still waiting.

The trips recorded **0 km travelled**, which proves the service was never provided. Despite this, I have had to keep chasing inDrive for money that should have been refunded automatically.

Customers should not have to beg for refunds when a company has failed to deliver the service they paid for.

This has been enough for me. **I will never use inDrive again, and I will not recommend it to my family, friends, or colleagues.** Trust is easy to lose, and unfortunately, inDrive has lost mine.