Zero customer experience

I've had the worst experience with renault. I've been a LOYAL customer for a number of years and yet I had to replace discs and pads after owning a vehicle for less than 8 months because the dealer principle used the demo vehicle as his personal run around! I then contacted renault and motus who have no even bothered ro respond and give any assistance. I would not recommend this brand after all of this. Especially since I am using the highest value vehicle you would expect exceptional service..what a joke