1 reviews | Active since Mar 2017

02 Mar 2017, 00:25

Wrong equipment supp****/suprise front accident damage

<p>I've never experienced worse service in my life. Bought a Polo vivo on 18 000km. on 30 000km service Volkswagen tells me the car has front accident damage. The dealer principal did not even seem suprised or shocked. They over promise and under deliver. They never get back to you, you have to check up on them like little children. They supp**** me with the wrong lock nut socket and i got a flat tire on the road and could not remove the wheel because of that. I thought i bought a polo vivo but in reality i bought a fixed up s**** polo. Dont buy imperial select s****, buy the s**** from gumtree and fix it up yourself. it is the exact same thing for less money</p>

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Replies (1)
Motus Select
Motus Select's reply06 Mar 2017, 12:50
Official

We confirm having received your complaint on our website, this has been forwarded to the Dealer Principal who has taken over as from 1 March, and Pre-Owned Manager to assist with resolving this urgently.

Please accept our apologies for what has transpired.

Kind regards

Rennette Crock

National Customer Care Manager

Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )

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