Worst service from Imperial select tokai

I would like to express my most utter disappointment and disgust in the Imperial Select Tokai branch.

I am past any form of word bin the line of furious. I am absolutely disgusted in the poor service I received after buying myself a second hand car that was promised to me is in 100% working condition by the sales agent Tanya and the car actually was not in a 100% working condition.

I traded in my Hyundai Getz at Tokai branch for a 2013 Hyundai i20 CRDI Diesel,

Since day 1 I received the worst service ever. The sales agent **** about so many details about the car.

It got handed over to the manager, Duncan Scott.

So many promises were made by him but I got sent from pilar to post where my car had to be sent back and forth a few times back to the dealership with stuff that was wrong with the car.

Promises were made and stuff were said that never happened.

The latest is that we found that 2 of the rims are buckled . I then decided I'm still in my 6months guarantee and I am fed up of this car where everything is going wrong and I want to give it back.

I went to go speak to the branch manager Joubert and from my point of view he refused to take action against anything i said. He kept on protecting his staff. He made me a promise to sort it out after i told him i dont want the car anymore and its been a week. He is also not getting back to me.

I have only received nothing but no help from Tokai to resolve this matter, they are ignoring all my messages and calls and are not getting back to me. They are holding me liable for the cost of the car (Shortfall) and I will not pay anything to get rid of this car. They sold a broken car to me and **** about it. I'm at a point where I want to sue Imperial select. Its been a week and no one is getting back to me.

This is just a few points to the story.. there is a MUCH bigger story. If anyone can contact me I would gladly explain everything in so much more detail.