1 reviews | Active since Nov 2016
Worst service ever do not buy from them
<p>i brought a vehicle from imperial select edenvale on 25 october signed contract on 1 november 2016 ..i got a temporary licence which expires on 14 November ...when i visited the dealer i told the salesman Kenneth to put new tyres at the back ,which he said he will.....when i send my father to collect the car he never checked whether the new tyres were on...i contacted Johan and he told me i must collect the number plates and tyres ...I stay in Randfontein when i got there the licence were not ready and they told me i must go to Boksburg for the tyres...I told them cause i was angry why didnt they told me to go direct to Boksburg cause i am using my money for petrol and they won't compensate me for petrol ,The salesman can't even give me a call telling me about nothing ,he really are the worst salesman i gave ever dealt with.......I won't recommend any person to deal with them ,they just dont care about customers.....ATTACHED ARE TYRES ON THE VEHICLE WHICH MY FAMILY WAS DRIVING WITH....</p>
We have logged your complaint and taken it up with the Dealer Principal as discussed.
They have confirmed that they fitted the tyres on Saturday and they received the license disc and number plates today and will make the necessary arrangements with you to have this fitted.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
We have logged your complaint and taken it up with the Dealer Principal as discussed.
They have confirmed that they fitted the tyres on Saturday and they received the license disc and number plates today and will make the necessary arrangements with you to have this fitted.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
