Worst service ever

<p>My vehicle (Daihatsu Terios) was checked in with 2 issues on 29 March 2016. I received the vehicle back 4 weeks later (25 April), only to realise a few days later that the second issue mentioned on the job card (leaking some fluid) had not been addressed after having been without my vehicle for 4 weeks! I took it back to the service centre and the mechanic admitted not having read all the way to the bottom of the job card and had not even seen the 2nd issue on the job card (in 4 weeks he had failed to see that there were 2 issues to be addressed!). The service manager checked and concluded the rear crank seal had to be replaced. Due to work responsibilities I could only take the vehicle back on Monday 23 May. I collected my vehicle again this past Sa****ay (28 May), only to notice on Wednesday evening the vehicle was still leaking. I phoned the service centre yesterday morning asking to speak to the dealer principle, but he was unavailable. Left a message for him to phone me, but nothing.... I phoned again this morning, he was yet again unavailable, so I left another message asking he should phone me, but still nothing.... I phoned again this afternoon, he was still not available and neither was his service manager, so after having been without my vehicle for 5 weeks and having paid R2000 for a leak to be fixed, I am still sitting with the same problem and cannot seem to get any reply from the people who had done the supposed work. I guess my only option now is to contact the Ombudsman....</p>