GF
Gerhard F

1 reviews | Active since Dec 2021

05 Aug 2024, 16:22

Worst Car Sales

I went to Renault Motus Alberton on Saturday 27 July 2024 to look at buying a secondhand car.

I found a car but was not really happy with it but i went on to pay as I needed a car.

Sunday my Fiancé showed me an ad on the web where Re I went to Renault Motus Alberton on Saturday 27 July 2024 to look at buying a secondhand car.

I found a car but was not really happy with it but i went on to pay as I needed a car.

Sunday my Fiancé showed me an ad on the web where Renault Motus Alberton advertises a Top of the line Renault Triber for R183900.

This price was less than I innitially paid for the second hand car. I then went on to tell the sales person to hold off on the purchase.

Monday 29th July me and my Fiancé went in to speak to them about the ad we saw on the web.

The Dealer Principle told us that the picture was just for show and that the ad was from a promotion they had 2 months ago.

That is NOT In any way shape or form my problem.

THE AD STILL SHOWS THE PRODUCT AND THE PRICE. ( MONDAY 5 AUGUST 2024)

He went on to give me discount on a mid range triber. Still not what I asked for as they could not rectify their own mistake.

I paid the difference and then went on to take the car.

Still not what they advertised.

They told me license en registration would take 2 to 3 days.

Today is MONDAY (AGAIN) 05August 2024.

Still no Natis docs or number plates.

I went on the web again and saw that the ad for the Triber ( TOP OF THE LINE) is still actively being advertised for R183900.

I feel that this is unfair as another customer will argue the same facts and be helped and satisfied in this regard yet I had to settle for only discount.

I want Renault to rectify this mistake and give me what I asked as They advertised. The fact that it was a promotion from 2 months ago is NOT in any way my concern or problem.

Renault needs to rectify this and give me what I saw them advertising.

OH and the license department has been without electricity for 7 days now and they only mentioned that to me Today ( 5August 2024)

Talking about extremely **** AND POOR aftersale service.

I would not reccomend anyone looking to buy a car to go here as you will be *****ed and left in the dark and be bul**** into buying what they have and not what You want.

nault Motus Alberton advertises a Top of the line Renault Triber for R183900.

This price was less than I innitially paid for the second hand car. I then went on to tell the sales person to hold off on the purchase.

Monday 29th July me and my Fiancé went in to speak to them about the ad we saw on the web.

The Dealer Principle told us that the picture was just for show and that the ad was from a promotion they had 2 months ago.

That is NOT In any way shape or form my problem.

THE AD STILL SHOWS THE PRODUCT AND THE PRICE. ( MONDAY 5 AUGUST 2024)

He went on to give me discount on a mid range triber. Still not what I asked for as they could not rectify their own mistake.

I paid the difference and then went on to take the car.

Still not what they advertised.

They told me license en registration would take 2 to 3 days.

Today is MONDAY (AGAIN) 05August 2024.

Still no Natis docs or number plates.

I went on the web again and saw that the ad for the Triber ( TOP OF THE LINE) is still actively being advertised for R183900.

I feel that this is unfair as another customer will argue the same facts and be helped and satisfied in this regard yet I had to settle for only discount.

I want Renault to rectify this mistake and give me what I asked as They advertised. The fact that it was a promotion from 2 months ago is NOT in any way my concern or problem.

Renault needs to rectify this and give me what I saw them advertising.

OH and the license department has been without electricity for 7 days now and they only mentioned that to me Today ( 5August 2024)

Talking about extremely **** AND POOR aftersale service.

I would not reccomend anyone looking to buy a car to go here as you will be *****ed and left in the dark and be bul**** into buying what they have and not what You want.

0
Replies (1)
Motus Select
Motus Select's reply15 Aug 2024, 11:29
Official
Hi Gerhard,  we apologize for the unsatisfactory experience you have received we will escalate this to the management and higher for further assistance Regards, MS