NS
Noluvo S

1 reviews | Active since Sept 2024

24 Sept 2024, 08:02

Worse service and still continuing

Motor select Tokai is the worst wouldn’t recommend it to anyone. Once that sale is done the dealership ignores all concerns that you have regarding the car.

Bought a car and 1st day it show a msg on the dashboard and I told them abt it they never got back to me. Secondly one key is not working and when I told them they said the key is only R30 u can come by and get it (Wavel a whole manager) and the problem is not the amount of the b3 or wat my problem is the key that they gave me is not working and after he never rep****.

Worse service not sure if they assist people according to the color of their skin or what but my service has been the worst to a point tht now the manager is blue ticking me and has never not once gotten back to me instead I always call and do follow ups.

0
Replies (3)
Motus Select
Motus Select's reply25 Sept 2024, 09:01
Official
  Hi Noluvo,  we apologize for the unsatisfactory experience you have received we will escalate this to the management and higher for further assistance Regards, MS    
NS
Noluvo S's update26 Sept 2024, 14:04
Reviewer Update
Hi ... just wondering how long it will take for someone to get back to me in the management because as i said i only got the car in less than a month i need to know what is the way forward with it.
Motus Select
Motus Select's reply07 Oct 2024, 10:47
Official
Hi Noluvo, We have escalated your complaint. you will receive feedback.