DM
Dean M

1 reviews | Active since Oct 2017

02 Oct 2017, 15:31

What a joke

I bought a car Ford Fiesta from imperial select Nelspruit where after 2weeks my brand new car start giving problems and they inform. Me that it is my responsibility to take in the CAr and and do the annual service and needed repairs after I told them a week after buying the car about the problems. They have ignored my requests and only response is its my responsibility to do everything and no car will be provided for the time the car is in workshop.. They have the worst Customer service and after sales service and would advise anyone and everyone to stay away from buying any of their cars.. Don't go through the same **** that I went through. So pathetic and useless customer service. Please stay away from nelspruit imperial select

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Replies (1)
Motus Select
Motus Select's reply02 Oct 2017, 15:57
Official

Thank you for bringing this to our attention.

Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.

Kind Regards

Mike Dovey Imperial Select Customer Care