1 reviews | Active since Sept 2011
Wasteing my time , petrol and money
I called Imperial select Tygerberg ( opposite Mcdonalds) thisn morning around 10:00. I saw a Clio on your website for R59 000. The sales person told me a customer is intrested, BUT THE CAR IS STILL AVAILABLE. <br> He told me to come have a look. He took my name and number. I told him i will be there afternoon time . <br> So I managed to get a gap at work. i picked my wife up who rushed getting done. I drive to the shop and I GET TOLD SORRY ITS SOLD. ***!!!!. I arrived at about 11:20 at their shop. You just wasted my time and driveing about 50 km ti you and back. I had to ask permission to leave work . My wife rushed to get done , and its 34 degrees outside. WHY WAS I TOLD YES COME ITS AVAILABLE WHEN THEY KNEW IT WAS SOLD. They had my contact number and my name. They never bothered to call me . The salemans's excuse .... I thought you coming later today !!!!!! *** does that have to do with anything. I bought a Renault Sport from Imperial and now i wanted to buy CASH!!!!!! Is this how you guys treat your customers!!!!!. I want a Clio3 2006,2007,2008 1.4 or 1.6. Get me a car and stop wasteing my time!!!!!!. If you dont want business just say so
Kindly allow us to take the matter up with the Dealer Principal and Pre-Owned Manager.
We sincerely apologise that the salesperson did not advise you correctly and apologise for the inconvenience.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Kindly allow us to take the matter up with the Dealer Principal and Pre-Owned Manager.
We sincerely apologise that the salesperson did not advise you correctly and apologise for the inconvenience.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
