Waiting on spare key

I brought a brand new FAW 2014 last year and returned in within 3 months as it had a lot of problems and brought the I20 instead. The FAW was fitted with a parrot which the salesman Christo Olivier said, could be installed in the I20 and I am also still waiting for that to happen. He is now longer with the dealership and apparently the FAW was sold with the parrot.<br> <br> In December Last year I brought a I20 from dealership and I am still waiting on the spare key, my husband and myself is visiting them and sending e-mails and phone calls nothing happens. I have tried to report the matter at Mark Saaiman, I have left 4 message for him and he did not return my calls