Very very very bad service
<p>I took my car this morning for a service to Imperial Select Pinetown and for so many problems on the car that I try to sort out since December 2015. I have never heard so many lies and people covering for each other. I thought that a manager is suppose to be at service to the public. I send emails to both managers several times but with no joy. When I went to the rude managers office this morning to see him face to face he told me that he haven't had a change to read my email. I told him that he can read it now. Then he told me that he only keep emails for 2 weeks. I ask him why haven't he phone me then. His answer where that he can remember to phone every body. I never experienced such bad service in my life. You get no where even if you speak to the manager Craig and sales manager Debbie. They got excuses for everything. I have no choice but to go to there head office. While I were waiting for someone to attend to me, there were so many people complaining about the service. My word what can one do? I promise you it is very very very very bad service. Never buy a car from this place. If you like problems go ahead.</p>
Thank you for bringing this to our attention.
Please allow us to take the matter with the managers concerned.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
Tel: ***
Thank you for bringing this to our attention.
Please allow us to take the matter with the managers concerned.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
Tel: ***
