Very bad service

<p>Good morning </p> <p> </p> <p> </p> <p>I have purchased a vehicle from multifranchise in pinetown on the 30/09/16 . </p> <p> </p> <p>I was promised the world by the salesman and used car sales manager but sadly it was to good to be true </p> <p>I am a business owner and I try my best to keep my clients happy unlike this dealership </p> <p>I took delivery of the car on the 30 Sept 2016 at 13:15 there where 2 things missing on the car . The front lip and the sd card for the nav . I was promised that the ordered it and I will have it in a week </p> <p>That same night while driving the car the battery light came on , engine light , and service light so I went home ans parked it of and called the dealership the next day which was a Saturday and they said to bring it in on Monday </p> <p> </p> <p>I used the car on Saturday and the LCD screen displayed battery low even after driving </p> <p>So I dropped the car of at the dealership on Monday and told them that there is a problem with the battery and there is a list of things wrong with the car . So they said it will be sorted out </p> <p>3 days later I get a call to pick the car up as they said it has been sorted out . When I get to the dealership everything seems so I drive the car home and as I parked it the battery light comes on </p> <p>So I call the salesman and he says there's a problem with the battery . So I said thats what I told you when I dropped the car of and the list of faults wasn't sorted out at that point </p> <p>So I dropped the car of again and this went on and on till date </p> <p>So I have giving them 2 chances to fix the car and they couldn't so I asked for a refund then the sales manager asked me for one last chance to fix the car and they didn't fix it . Then the M.D. of the company says she wants 1 chance to fix the car and she couldn't </p> <p>Now when I ask for a refund they want to charge me for usage ? </p> <p>The deal is 97 days old and I had the car for 31 days and it is still not running 100% this dealership has been sung me around from day one and now the new sales manager says there's nothing he can do </p> <p> </p> <p>I have had hell with this for the past 3 months </p> <p>Paying for a car that I don't have </p> <p>The M.D. of the branch told me that the car should have never been sold to me or anyone with that many faults </p> <p>But she refuses to do what's right </p> <p> </p> <p>I was promised by the salesman </p> <p>The manager </p> <p>And the M.D. THAT IS THEY CAN FIX THE CAR THEY WILL REFUND ME and nothing has been done yet I have an email saying they can not refund the full amount ???? </p> <p>It's not my fault that they **** and sold me a broken car </p> <p>My understanding of customer service is you listen to the client and then offer help </p> <p>With them you don't get a chance to talk </p> <p>They cut you off after every word you say </p> <p> </p>