VEHICLE STRIPPED AND SENT TO ME

WRONG OIL WAS USED IN MY PROTON SAVVY AND IT CAUSED DAMAGES IN THE MECHANICAL COMPONENTS. WHEN I SENT IT FOR REPAIR, MY CAR WAS THERE FOR 3 MONTHS AND RETURNED TO ME STRIPPED AND I WAS HANDED A QUOTE OF R101 000.00 TO REPAIR IT. I REJECTED THIS AND ASKED FOR MY VEHICLE TO BE RETURNED TO ME. I HAD IT TOWED TO MY HOUSE. ONLY TO FIND THAT THEY SENT IT TO ME AS IS WITHOUT PUTTING IT BACK TOGETHER. BOLTS, BULBS AND KEY CHIPS ARE MISSING. ELECTRIC WIRING HAS BEEN TAMPERED WITH AND NOT PUT BACK TOGETHER. THE INTAKE UNIT IN ENGINE IS ALSO OUT. THIS IS CLEARLY A SIGN OF POOR WORKMANSHIP AND SUPERVISION. MY VEHICLE WAS HANDED TO THE TOWING COMPANY WITHOUT INSPECTION BY THE WORKSHOP MANAGER AND DEALER PRINCIPAL. WHEN I CALLED TO ENQUIRE AS TO WHY MY VEHICLE WAS SENT TO ME IN THIS CONDITION - THEY DID NOT HAVE ANSWERS. NOW THEY WANT ME TO HAVE THE CAR TOWED TO THEM TO RE-ASSEMBLE AND TOWED BACK TO ME AT MY COST. THE VEHICLE WAS DRIVEABLE BEFORE IT LEFT MY HOUSE AND CAME BACK IN A DISMANTLED STATE. DOES THE ENTIRE MULTI FRANCHISE GROUP HAVE THIS ATTITUDE? WHERE IS CUSTOMER SERVICE IN ALL OF THIS? THE CONCEPT COMES ACROSS AS \WE DON'T CARE ABOUT THE MAN ON THE STREET""""