Utterly terrible customer service!

Item: Motus Select
Rating: 1
Author: Olwethu M

Utterly terrible customer service! No one wants to take accountability after having failed communicate with me at all after I bought my car with them. I have had my car for about a month now and still have not received my license plates or my spare keys. Guess who has to do the following up? me. No apology, nothing.

Helpful (0)

Replies (2)

Motus Select's replyOfficial

16 May 2018, 07:10

Good morning Olwethu

My apologies for the service you have received. Please can you let me know which dealer you bought your vehicle from so that I can follow up on this matter with them

Kind Regards

Mike Dovey Imperial Select Customer Care (e-mail ***)

Motus Select's reply16 May 2018, 07:10

Official

Good morning Olwethu

My apologies for the service you have received. Please can you let me know which dealer you bought your vehicle from so that I can follow up on this matter with them

Kind Regards

Mike Dovey Imperial Select Customer Care (e-mail ***)

Olwethu M's updateReviewer Update

16 May 2018, 10:50

The dealership is Multifranchise Imperial Select Bloemfontein and the Sales Manager I have been trying to communicate with without success is Jaco Nel.

Olwethu M's update16 May 2018, 10:50

Reviewer Update

The dealership is Multifranchise Imperial Select Bloemfontein and the Sales Manager I have been trying to communicate with without success is Jaco Nel.