JV
Jaco V

1 reviews | Active since Nov 2010

10 Jun 2015, 08:40

Utterly disgusting service

After numerous e-mails and complaints on here the service I am receiving from Jurie Heyns and Imperial Fountains are totally appalling!!!!<br> <br> A month ago I again had to ask Jurie, the worst aftersales service person, again for where my spare key for my car is and he confirmed I will receive it the following week, but off course i am still waiting for this utterly poor branch and Jurie to let me know when I can get my spare keys!<br> <br> I will never support this branch again or advise anyone to support this branch, my parents bought a few cars from Jurie and this branch and I'm already in the process of getting them someone from a different branch to assist them with their fleet and personal vehicles!

0
Replies (1)
Motus Select
Motus Select's reply10 Jun 2015, 10:16
Official
Hello Jacodv83,

Your complaint has been taken up with the Dealer Principal to assist urgently.

We apologise that this has not yet been resolved..

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***