Used car extremely upset

Photos more Primary Extremely upset

Rene Beukes to richardw 20 minutes agoDetails Good day,

In December 2017 I approached Imperial select Brackenfell for a trade in. I had a 2016 Renault GT line that I wanted to trade . The GT line was paid in full. The reason for the trade was because I lost my job earlier in that year and was home for a few months before I started working again. We basically needed a boost to get us back on our feet.

We were assisted by Jan Lottering, Jan was nice and everything. I took out a service plan and maintenance plan as well. Anja was also very nice but little did we know.

I was promised that car would be checked and everything woukd be in order, I was also promised that the car would be fuel efficient like the GT line was. The car is heavy on petrol firstly and secondly I had the car a month and it started to shudder I contacted Jan and he reffered me to Jurgens that Saturday myself and my husband went to Imperial Jurgens face was hanging on the floor when my husband approached him, obviously because the sale is done so how dare we come with problems he said he would contact us back the Monday which he didnt do. The Tuesday after I sent an email of dissapointment to Jan I got a phone call from Jurgens to say the car could only be booked in the next week. This being said on that same saturday I asked 2 salesman standing outside the dealership if we could give the car back in exchange for something else they said NO. Wow Imperial, did you perhaps know something I didnt know?

So my car goes in the next week and I am told that I would get it back the next Wednesday which is today, my husband phones today the sales man says the car is not done it will take another week. We still dont know what is wrong with the car. My hunband phones the workshop to get to the bottom of this lies no one can help him he was put through to different people and know one could tell him what is going on. I smell a cover up of sorts.

Imperial select put my life and my childrens lives at risk selling me a faulty car and now they dont want to take the **** back that they sold me, why?

My husband phoned Jurgens last week to ask cant he take the car back and give us another car a straight trade he offered us R105000 for the renault that we bought for R124995 in december 2017. I dont want that car because we have all come to the conclusion that it was a faulty car you sold me.

How am I supposed to get to work without a car?

please contact me on ********** 446, because this is not acceptable