AS
Audrey S

1 reviews | Active since Mar 2015

22 Jan 2019, 20:44

Typo error I paid for the wrong car insurance

Bought a car from imperial select Germiston a couple of years ago. I finally decided to change my insurance and shocked to find out that my finance papers did not match my car, but to a different car My M & M code did not match to my car and according to the papers i had a hyandai atos on the one side and the other side i had a kia. So basically I was insured for the wrong car. The engin number was my car,, but the M & M code ( which is used to descripe your car, make and model) was to an hyundai atos. The feedback i got was "sorry it was a typo" so for a typo I paid the wrong insurance? Not happy with this at all!

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Replies (1)
Motus Select
Motus Select's reply23 Jan 2019, 06:57
Official
My apologies. I will forward this matter to our Regional Director and Dealer Principal of our Germiston dealership. This dealership has now been consolidated into our Boksburg Kia dealership

kind regards

Mike Dovey   ***