AV
Angelique V

1 reviews | Active since May 2014

08 Oct 2015, 15:01

Two and a half months and still no license disc!!!

After two and a half months of having to follow up we are at our wits end! There have been nothing but issues with after-sales service. Many, many emails having to follow up on the licensing of the vehicle, two expired temp licenses, and I am still without my license disc. The vehicle had to be taken for re-roadworthy. My insurance will not cover me in case of an accident. There is no feedback unless I follow up. This is unacceptable! What must we do to get our car on the road? We have advised the branch that they will be liable for any accident that may occur due to not having cover because of the license disc... not even that has seemed to create any urgency in getting the matter resolved. <br> <br> Please help! All we want is the matter to be finalised.

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Replies (1)
Motus Select
Motus Select's reply08 Oct 2015, 16:35
Official
Hello Angie76,

Kindly allow us to take this up with the Dealer Principal and Pre-Owned Manager.

Please accept our apologies for the what has transpired.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***