Total Incompetence!!

On 2/12/15 I was interested in a Mitsubishi Triton, spoke to Musa and she proceeded with the start of purchase then she says the finance dept will call to complete the sale. Few days go by and I hear nothing. A week later I call, only to hear that they have now sold the vehicle. 2 weeks later I make contact via the website as the vehicle was still available. 24/12/15 Jaco from another branch calls to say Nong, his manager will get back to me. The 10/1/16 I manage to find Nong's email add and mail him re the vehicle and he calls me 11/1/16, at this point I tell him I am in CT and I will arrange for my cousin who lives in PTA to view it so he says he will call me the next day. Next day William calls at 9.30am, I give him my cousin's number so he can arrange a viewing. At 3.30pm I call William for feedback and he did not call my cousin yet and he does not even have the number any longer. Is this the type of service Imperial gives their potential customers? I have lost all faith in this awful company and to make things even worse, the vehicle in question has now increased by R10000 since initial contact