There is no sales after care service at all there

I bought aFawv2 and collected it on 14/07/2015 unfortunately my salesman Sameer was not there but someone else handed me over the car I don't know his name but he told me that my car has no drivers safety belt and I refused to take it and he referred the matter to kayson but at the end that was resolved and both kayson n that salesmen told me I will get a call once licencing has been completed within 2weeks as well as collecting a spare key then I left as a happy customer with my 1st car, but when I got home the car does not have a Wheel spanner and I contacted them after a long fight they said I must come and collect it so on my way home I went there , I waited more than 2hrs to get Just a Wheel spaner. After a month of not getting a call to collect my disc and spare keys I sent an email to Kayson, no response and I contacted him he promised to solve my complaints as I had a problem with the current key I use besides not having a spare key as well the car is not under my name even today, if I don't get help from the manager where do I turn to? The guy now doesn't even take or return my calls now. Maybe going to consumer affairs will solve my problem with the dealer.