The worst service ever!!!
<p>I have recieved the most terrible service ever from this imperial and i am very unhappy!</p> <p>I went to buy a car with vechicle finance and these people have stories for days!</p> <p>from the sales agent to the financial lady to the MANAGER! All are useless and have no worries for thier clients.</p> <p>I purchased a Chery QQ 2012 and they were quick to get me to sign a contract but no quick to help me when my car needed it's registration! I signed the contract and didnt get my car for at least 2 weeks!! I asked them why it is taking so long they has said its gone for its road worthy test and fixing a few things but when i recived the car it didnt look like it was fixed, paint is coming off carpets and coming out the radio doesnt work, the registration was not done! I begged them for weeks to come and take care of these things and yet nothing i sent countless emails that were being read but did not get rep**** to! What horrible communication!!!! From 3 weeks ago i do not have my car!</p> <p> </p> <p>& also they false advertised this car saying it has air conditioning, central locking, keyless entry system yet nothing! it was an I.T problem apperently!</p> <p>The manager is very rude and arrogant and cannnot communicate at all!</p> <p>Just because I am young and this is my first time buying a car does not mean you can take advantage of me!</p>
We are following up with the dealership with regards to your complaint already received on our website.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***
We are following up with the dealership with regards to your complaint already received on our website.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
