1 reviews | Active since Mar 2018
THE WORST CAR DEALER EVER!!!
Good day
what you can do better is sort your sales staff out so that they can deal with clients.
I bought my car from Jacob Legodi in Imperial Menlyn in December 2017 it is already end of March 2018 and I am still waiting for my service book and the part for my lighter, USB and AUX.
My car was sold with a broken spare wheel and there was also a massive struggle to get a broken spare wheel back from them!
Every time I ask how far it is Jacob will tell me he will let me know and then he just never comes back to me.
If I email him or Whatsapp him he will read my messages and will never reply.
I was told my part will take up to 20 working days to be delivered it has been 3 months already and still nothing.
He did sent me a photo of a service book on 16 February 2018 but still hasn't delivered.
Honestly speaking Jacob Legodi and Imperial Menlyn is the worst place to buy anything from!!
I am disgusted by them and I will make sure that I don’t ever send someone over to them to buy a car! Or anything for that matter.
Worst in client service, sales and keeping your client in the know!
Good morning Franco
As per my mail to you about an hour ago, I have forwarded this to the branch management to follow up on, and for management to come back to you.
Kind Regards
Mike Dovey. Imperial Select Customer Care
Good morning Franco
As per my mail to you about an hour ago, I have forwarded this to the branch management to follow up on, and for management to come back to you.
Kind Regards
Mike Dovey. Imperial Select Customer Care
