FP
Franco P

1 reviews | Active since Mar 2018

20 Mar 2018, 10:52

THE WORST CAR DEALER EVER!!!

Good day

what you can do better is sort your sales staff out so that they can deal with clients.

I bought my car from Jacob Legodi in Imperial Menlyn in December 2017 it is already end of March 2018 and I am still waiting for my service book and the part for my lighter, USB and AUX.

My car was sold with a broken spare wheel and there was also a massive struggle to get a broken spare wheel back from them!

Every time I ask how far it is Jacob will tell me he will let me know and then he just never comes back to me.

If I email him or Whatsapp him he will read my messages and will never reply.

I was told my part will take up to 20 working days to be delivered it has been 3 months already and still nothing.

He did sent me a photo of a service book on 16 February 2018 but still hasn't delivered.

Honestly speaking Jacob Legodi and Imperial Menlyn is the worst place to buy anything from!!

I am disgusted by them and I will make sure that I don’t ever send someone over to them to buy a car! Or anything for that matter.

Worst in client service, sales and keeping your client in the know!

0
Replies (1)
Motus Select
Motus Select's reply20 Mar 2018, 11:33
Official

Good morning Franco

As per my mail to you about an hour ago, I have forwarded this to the branch management to follow up on, and for management to come back to you.

Kind Regards

Mike Dovey. Imperial Select Customer Care