Terrible service, be wary about taking your car to this establishment !

I had a very disappointing experience taking my car in for a service;

Organizing the shuttle service was terrible, I called 2 hours in advance to set it up and was messaged 10 mins before my work ended for my work address even though it was given the previous day.

I wasn't notified when my car will be ready and the consultant was never at his desk when I did call to query this information.

When I received my car the inside of the driver's door and handle was completely scratched up and oily, I asked the consultant to email me, as it will be an inconvenience to not have my car for a third day in a row, to sort out the issue and for an appointment to be set up with the workshop and it has been a week without any contact.

I am very upset and I want my damaged car to be sorted out without any charge as soon as possible without it being taken away from me again. Once this is done I will never take my car back to this establishment.