Terrible Service
<p>I bought a vehicle last year from Imperial Select and was never given a spare key. I have been promised ever since, 7months later still nothing</p> <p> </p> <p>The salesman made promises up till recently when he has given me the Manager's details. I have been trying very hard to get hold of him with no luck</p> <p>Phone keeps ringing, if someone eventually picks up I leave a message, no joy</p> <p> </p> <p>I am now so frustrated because it just shows that all they were ever interested in was the sale</p>
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Please accept our apologies for what has transpired.
Kind regards
National Customer Care
Imperial Select - AMH Multifranchise
www.imperialselect.co.za
***
Thank you for bringing this to our attention.
Kindly allow us to take the matter with the Dealer Principal who will assist us with resolving the matter with urgency.
Please accept our apologies for what has transpired.
Kind regards
National Customer Care
Imperial Select - AMH Multifranchise
www.imperialselect.co.za
***
Thank you. I phoned the Manager yesterday and he said he would phone me back , which he did not and no surprise there because that is what I always get from them. I am actually very tired of begging for a service they should be offering. How could they sell me a vehicle with no spare key. I would like this matter escalated as a matter of urgency please!
Thank you. I phoned the Manager yesterday and he said he would phone me back , which he did not and no surprise there because that is what I always get from them. I am actually very tired of begging for a service they should be offering. How could they sell me a vehicle with no spare key. I would like this matter escalated as a matter of urgency please!
Thank you Mr Scelo Nyandeni for getting back to me and listening. I hope my problem will be solved.
Thank you Mr Scelo Nyandeni for getting back to me and listening. I hope my problem will be solved.