Terrible company to deal with

on the 29th July 2015 i took my vehicle in for brakes which i had to wait 2 months for stock to come,on that specific day 29th the stock had arrived and i sent my vehicle in only to phone in at 1pm to find out the progress then the service advisor Claude said he will call me back,he called back to say he cant find the lock nut spanner to open which was present in the kubby of the vehicle so it was just 1 wasted day, on friday 31st july the brakes failed i drove the vehicle as is to the dealership its been parked there for the past 6 days and still nothing as been done till today the 4th of August 2015 13h30. they dont have a courtesy car to give me im so ****ed off i dont know what else to do. im actually considering trading the vehicle in because even the normal service run i have endless problems and the managers are just as rude as their staff i would love to punch the living day lights out of them