kK
kotie K

1 reviews | Active since Aug 2016

30 Sept 2017, 12:45

Tata Bolt vehicle back 4th time 4 repairs -no feedback from dealer no service

My Tata Bolt went for it's 30,000km service. It came back and I drove it for 500km when I had to take it back as a plug died and it had no compression. It started making some funny noise and I took it back to the dealer - car was with them 2.5 MONTHS and they promissed that it was now fixed. At this stage it had 33,000kms. I drove it for 1300kms and its back fmaking the same funny noise. A bolt on the head is broken or something. The service manager said that he could not assist so I was transferred to the workshop manager Verushka. She promissed to phone back but has been ignoring my calls since.

I am disgusted with the terrible service and lack of feedback from Multi Franchise Nelspruit. They don't have service issues as they have no service at all!!! If you ask to speak to the Branch manager or Veruskas boss you gets transferred to the service advisor who in return also dont call back. I would advise against purchasing ANY vehicle from this company as your calls gets ignored completelyand 3 weeks down the line I AM STILL WITHOUT A VEHICLE, NO FEEDBACK AND NO IDEA AS TO WHAT IS HAPPENING!!!!!!!!!!

0
Replies (0)