Stranded and absolute bad service
<p> I bought a vehicle at Kua Wonderwaters multifranchise last year. </p> <p>I was nit not given a spare key, contacted them and have been given the ran around. </p> <p> </p> <p>Almost 3 weeks ago having written to hello Peter, they responded that they would collect my vehicle to go and program a new new for spare. Have not had luck and the existing key was damaged when they fetched the car to program the new key. </p> <p>My car is stuck, left stranded despite numerous calls and emails to them. </p> <p> </p> <p>The current key refuses to work and multi franchise could not be bothered. </p> <p>Went to Ford, they could not assist as well. </p>
Your complaint has been forwarded to the Dealer Principal and Pre-Owned Manager to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards
Mike Dovey
Your complaint has been forwarded to the Dealer Principal and Pre-Owned Manager to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards
Mike Dovey
Thank you Mike, but I have absolutely lost confidence and hope. That is all I have been getting. To a point that I am now literally stranded . I have to mode of transportation. I intend getting a tow truck and tow the vehicle back to the dealership as it's of no use to me. Let alone the inconvenience .
Thank you Mike, but I have absolutely lost confidence and hope. That is all I have been getting. To a point that I am now literally stranded . I have to mode of transportation. I intend getting a tow truck and tow the vehicle back to the dealership as it's of no use to me. Let alone the inconvenience .