TM
Thulani M

1 reviews | Active since Apr 2014

27 Aug 2019, 07:18

Stay Away

Only if I did my homework about imperial select multi franchise I would have seen the high number of similar complaints and would have avoided to buy from them.

I bought a car through finance and only saw the car when I collected it and only to realize that it had some many dents all over the body and so much more then I decided to return it the next day and told them to cancel the finance agreement and they agreed then I left the car with them.

Days later the story changes they say they want to fix it instead of cancelling the agreement and I don’t have a choice but to take what I’m given as the CPA allows them.

And bare in mind I had initially drove all the way to Alberton Muilti franchise from Pretoria just to see the car before signing any agreement and only to find that the car isn’t there and according to them it had gone for service until the day I picked it up.

I spoke to almost everyone including the dealer principal which is Nicky and Eugene the sales person but no one could help.

I experienced bad service, lies, ****** and much much more!!

I will not put this matter to rest as I have them on record and this thing of treating black people as stupid must STOP.

Muilti franchise is big for nothing.

0
Replies (2)
Motus Select
Motus Select's reply27 Aug 2019, 07:23
Official
Thank you for bringing this matter to our attention Thulani. The matter will be addressed with the Regional Director concerned

Kind regards
Mike Dovey  *** 
TM
Thulani M's update17 Sept 2019, 20:21
Reviewer Update
I want to Thank Micky, Eugene and everyone who took my complain serious and assisted me. I managed to get a new Bakkie from Imperial and this will make a huge difference to my business.

Thank you very much and may you continue to go an extra mile to assist your customers, I will recommend you to my friends and family but most importantly I will be a returning customer soon!