SHOCKING ********* SERVICE!!

In July 2021 me and my wife bought a Ford EcoSport secondhand from Motus Capetown Multifranchise. Everything went good with the purchase and we were so happy with the vehicle. Then came July 2022 and I had to renew the vehicles license disc. We went to PostNet and we were then informed that because it's the first time we are renewing it in my name it has to be done at the licensing Department. We did not understand this as it was the first time we encountered something like this. Well we then went to the licensing Department and were told that we have to pay an extra R642 for the licensing being a year behind!!! 😡 This was shocking until they told us even more bad news that the car needs roadworthy!!! 😡😡 So when you purchase a vehicle before they do the transfer of ownership it needs to go thru roadworthy but then we started communicating with the dealership both Joe Swart and the dealer principal Jo-Ann Leuner but after a whole month still nothing has been done and they absolutely don't give me any service they just say that everything on their side is right and we need to sort it out with the licensing Department after we have explained that we did go there and that is the information they gave us!!! I have all paperwork that proof this but still they do not want to help us!!! WHY DO YOU GUYS TREAT A CUSTOMER LIKE THIS ITS NOT RIGHT!!!!! THE SERVICE IS ABSOLUTELY PATHETIC!!!

We have contacted this dealership many times I have spoken to Joe about this more than a month ago he was supposed to let the dealer principal know which in the first place he did not even do??? Please sort out your customer!!!!

I WILL TAKE THIS FURTHER IF YOU GUYS DO NOT GET BACK TO ME AND SORT THIS OUT!!!

I WILL MAKE SURE THAT EVERYONE KNOWS WHAT SERVICE YOU GUYS PROVIDE!! 😡😡😡