Shocking Service

Item: Motus Select
Rating: 2
Author: Jason M

I am not impressed with the shocking levels of customer service at your dealership. I have been waiting on quotations and feedback since 19/03/15 and all I get is empty promises or the switchboard operator. No phone call from the service agent to inform me that the quotations have been delayed, no reply to my email. Absolutely zero response what so ever. Very poor form.

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Replies (1)

Motus Select's replyOfficial

25 Mar 2015, 11:40

Hello JayMaz,

Thank you for bringing this to our attention.

Please allow us to investigate the matter with the Dealer Principal who will assist us with resolving the matter with urgency.

Please accept our apologies for the inconvenience caused.

Kind regards,

Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***

Motus Select's reply25 Mar 2015, 11:40

Official