AT
Ashley T
1 reviews | Active since Jun 2021
14 Jun 2021, 17:13
Service recieved
I need someone to contact me urgently or who I can contact regarding a vehicle bought through one of the dealerships in the group. My story is to long to explain here. I don't want to speak to the dealership, I have contacted numerous people in the group and all promise to contact me back which is not happening.
Helpful (0)
Replies (13)0
Replies (13)
Motus Select's replyOfficial
15 Jun 2021, 08:28Good day Ashley
Please advise which dealership this is as I'm looking after two Divisions and need to know which one of the Franchise Directors I have to ask to contact you.
Kind Regards
Carike
Please advise which dealership this is as I'm looking after two Divisions and need to know which one of the Franchise Directors I have to ask to contact you.
Kind Regards
Carike
Motus Select's reply15 Jun 2021, 08:28
Official
Good day Ashley
Please advise which dealership this is as I'm looking after two Divisions and need to know which one of the Franchise Directors I have to ask to contact you.
Kind Regards
Carike
Please advise which dealership this is as I'm looking after two Divisions and need to know which one of the Franchise Directors I have to ask to contact you.
Kind Regards
Carike
AT
Ashley T's updateReviewer Update
15 Jun 2021, 08:48Moths Select Roodepoort previously Imperial Select Roodeport
AT
Ashley T's update15 Jun 2021, 08:48
Reviewer Update
Moths Select Roodepoort previously Imperial Select Roodeport
AT
Ashley T's updateReviewer Update
15 Jun 2021, 08:48Sorry Motus
AT
Ashley T's update15 Jun 2021, 08:48
Reviewer Update
Sorry Motus
Motus Select's replyOfficial
15 Jun 2021, 09:28Thanks Ashley. Noted.
Motus Select Roodepoort falls under Renault Retail Division. I did send your complaint to their Customer Care. Someone will be in contact with you as soon as possible.
Regards
Carike
Motus Select Roodepoort falls under Renault Retail Division. I did send your complaint to their Customer Care. Someone will be in contact with you as soon as possible.
Regards
Carike
Motus Select's reply15 Jun 2021, 09:28
Official
Thanks Ashley. Noted.
Motus Select Roodepoort falls under Renault Retail Division. I did send your complaint to their Customer Care. Someone will be in contact with you as soon as possible.
Regards
Carike
Motus Select Roodepoort falls under Renault Retail Division. I did send your complaint to their Customer Care. Someone will be in contact with you as soon as possible.
Regards
Carike
AT
Ashley T's updateReviewer Update
15 Jun 2021, 09:40Thank you. Will keep you updated
AT
Ashley T's update15 Jun 2021, 09:40
Reviewer Update
Thank you. Will keep you updated
AT
Ashley T's updateReviewer Update
15 Jun 2021, 09:55Like I said. I don't want to speak to the dealership. This was just referred to them to solve. If I must, i will tell my story, just hope their is enogh space here
AT
Ashley T's update15 Jun 2021, 09:55
Reviewer Update
Like I said. I don't want to speak to the dealership. This was just referred to them to solve. If I must, i will tell my story, just hope their is enogh space here
Motus Select's replyOfficial
15 Jun 2021, 10:13Hi Ashley
Apologies. I did advise their Customer Care you wanted to speak to someone higher.
Please send me the whole story to - *** - and I will send to Franchise Director to contact you.
Regards
Carike
Apologies. I did advise their Customer Care you wanted to speak to someone higher.
Please send me the whole story to - *** - and I will send to Franchise Director to contact you.
Regards
Carike
Motus Select's reply15 Jun 2021, 10:13
Official
Hi Ashley
Apologies. I did advise their Customer Care you wanted to speak to someone higher.
Please send me the whole story to - *** - and I will send to Franchise Director to contact you.
Regards
Carike
Apologies. I did advise their Customer Care you wanted to speak to someone higher.
Please send me the whole story to - *** - and I will send to Franchise Director to contact you.
Regards
Carike
Motus Select's replyOfficial
15 Jun 2021, 10:17Will email you from that mail to reply on. Think they block out the email addresses perhaps here.
Motus Select's reply15 Jun 2021, 10:17
Official
Will email you from that mail to reply on. Think they block out the email addresses perhaps here.
Motus Select's replyOfficial
22 Jun 2021, 09:19Just an update on this post - the dealer is sorting out the issues on the car.
Regards
Carike
Motus Select's reply22 Jun 2021, 09:19
Official
Just an update on this post - the dealer is sorting out the issues on the car.
Regards
Carike
AT
Ashley T's updateReviewer Update
22 Jun 2021, 10:12Not sure what the dealership is sorting out, as the dealership hasn't contacted me and the car is still with me.
AT
Ashley T's update22 Jun 2021, 10:12
Reviewer Update
Not sure what the dealership is sorting out, as the dealership hasn't contacted me and the car is still with me.
Motus Select's replyOfficial
22 Jun 2021, 10:32HI Ashley
The Dealer Principle was notified now to contact you to sort out the issues.
Apologies, see now he was not copied into the mail that Vicky send to you and myself. I did mail him now.
He was waiting for the go ahead to contact you.
Regards
Carike
The Dealer Principle was notified now to contact you to sort out the issues.
Apologies, see now he was not copied into the mail that Vicky send to you and myself. I did mail him now.
He was waiting for the go ahead to contact you.
Regards
Carike
Motus Select's reply22 Jun 2021, 10:32
Official
HI Ashley
The Dealer Principle was notified now to contact you to sort out the issues.
Apologies, see now he was not copied into the mail that Vicky send to you and myself. I did mail him now.
He was waiting for the go ahead to contact you.
Regards
Carike
The Dealer Principle was notified now to contact you to sort out the issues.
Apologies, see now he was not copied into the mail that Vicky send to you and myself. I did mail him now.
He was waiting for the go ahead to contact you.
Regards
Carike
Motus Select's replyOfficial
22 Jun 2021, 10:34Dealer Principle just rep**** :
Spoken to the customer we collecting the vehicle next week Friday.
Spoken to the customer we collecting the vehicle next week Friday.
Motus Select's reply22 Jun 2021, 10:34
Official
Dealer Principle just rep**** :
Spoken to the customer we collecting the vehicle next week Friday.
Spoken to the customer we collecting the vehicle next week Friday.
AT
Ashley T's updateReviewer Update
22 Jun 2021, 10:34Thanks they just contacted me
AT
Ashley T's update22 Jun 2021, 10:34
Reviewer Update
Thanks they just contacted me