DLR
Duné Le Roux
1 reviews | Active since Feb 2016
15 Feb 2016, 08:00
Said over Hello Peter they will sort it out but ..
Hi Rennette,<br> Dewalt phoned me the 11th of February and ask for proof of address and affidavit for the 3rd time so they can release my licence disc and I still didn't receive my cars registration papers (Don't understand way I should give him proof of address and affidavit 3 times to get this done). I still didn't receive any communication from Imperial to say what they will do about the situation with the windscreen and the cable/pedal.
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Replies (1)Motus Select's replyOfficial
15 Feb 2016, 09:41Hello Dune@Henk,
I have requested that management deal with you and not the sales person.
Your complaint has been escalated to the Regional Manager for that division.
We sincerely apologise for the manner in which your complaint has been dealt with at the dealership.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
I have requested that management deal with you and not the sales person.
Your complaint has been escalated to the Regional Manager for that division.
We sincerely apologise for the manner in which your complaint has been dealt with at the dealership.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Motus Select's reply15 Feb 2016, 09:41
Official
Hello Dune@Henk,
I have requested that management deal with you and not the sales person.
Your complaint has been escalated to the Regional Manager for that division.
We sincerely apologise for the manner in which your complaint has been dealt with at the dealership.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
I have requested that management deal with you and not the sales person.
Your complaint has been escalated to the Regional Manager for that division.
We sincerely apologise for the manner in which your complaint has been dealt with at the dealership.
Kind regards,
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
