1 reviews | Active since Oct 2016
Repairs to a Vehicle Purchased
<p>I purhcased a secon hand toyota Fortuner. The deal was done the moday and I collected the vehicle on the satruday. It gave them a week to sort out all the issues on the car and get it spotlessly clean for my taking the saturday. THAT DID NOT HAPPEN.</p> <p>On My delivery of the vehicle it was found that the reverse camera and sensors that was fitted as an extra to the car by the previous owner did not work. I checked the radio setting and all was on so something is not working on the system fitted. I agreed to bring the car back at there cost and the repairs at there cost.</p> <p>Its now almost a month later and still not fixed.</p> <p>Needless to say I live in krugersdorp, work in carltonville and the delaership is otherside Pretoria on zambezi drive , wonderwaters. so at the end of the day driving up and down cannot work im not a millionaire not do i have the time.( Fuel, wear and tear costs ????????????)</p> <p>I am sick and tired of making calls driving up and down and im getting no where, i am not getting answers and neither are my calls or messages returned, money does not grow on trees and diesel is not cheap either, neither is all the phone calls. NEITHER IS MY TIME. P..... POOR to say the least.</p>
Your complaint has been forwarded to the Dealer Principal and Pre-Owen Manager to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
Your complaint has been forwarded to the Dealer Principal and Pre-Owen Manager to assist with resolving this.
Please accept our apologies for what has transpired.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
