1 reviews | Active since Sept 2015
RENAULT IMPERIAL TYGERVALLEI
My son bought his first car from above Sales Manager Leon After only 7 days the car broke down on the high way and he was left from 10hoo until 6 that evening stranded He called Jody Osborne who promised to send someone to help but no one arrived Jody put his phone off for the rest of the day. The clutch broke and my son was told by Jody that it is his fault by the way he drives the car and that he has to pay for it. He was very rude to him because he is still young and made commends that he is driving like young men of today. <br> This car has a lot of problems and we will take further steps. My son was given the wrong impression when buying this car and according to the Consumers Act we will not accept this car with all its defaults Neither will we be liable to pay for the damages.<br> When discussing the issues with the Sales Manager his reply was that he is only there now for 2 weeks. <br> The service and misrepresentation of the true condition of this car was **** about. We requested a full report on defaults on the car to compare with our AA report<br> What had to be his first car turned into a nightmare
With reference to our telephonic conversation, your complaint has been taken up with the Dealer Principal.
Please accept our apologies for the inconvenience caused.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
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Tel: ***
With reference to our telephonic conversation, your complaint has been taken up with the Dealer Principal.
Please accept our apologies for the inconvenience caused.
Kind regards
Rennette Crock
National Customer Care Manager
Imperial Select - AMH Multifranchise ( www.imperialselect.co.za )
***
Tel: ***
